daVille Drumworks

Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    daVille Drumworks
    13588 Hwy 44 E
    Taylorsville, KY 40071

    Copyright © 2013-2019 daVille Drumworks. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2019 daVille Drumworks. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by daVille Drumworks. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of daVille Drumworks or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. daVille Drumworks rreserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if daVille Drumworks believes that customer conduct violates applicable law or is harmful to the interests of daVille Drumworks.



  • Privacy Policy
  • daVille Drumworks use of personal information that you may submit to daVille Drumworks through this Web site is governed by the daVille Drumworks Privacy Policy and such information will not be shared.



  • Shipping & Delivery
  • Your Items will be shipped the most economical way depending on weight and size of the package via USPS Priorty Mail or FedEX. Either option will be 2 to 3 day shipping in the main 48 states. Typically, smaller packages such as single shells and hoops ship USPS, whereas larger packages will ship FedEx. You will recieve a tracking number once a label has been printed. Packages with a value of more than $500 may require an adult signature at the time of delivery.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. daVille Drumworks is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Warranties
  • DaVille Drumworks warrants it's products against defects in workmanship and materials for a period of 1 year from date of delivery under the following conditions. All warranty claims must be submitted to daVille Drumworks, which has sole discrection to detirmine if any item in question is subject to void of it's warranty. DaVille Drumworks will repair or replace any warranty item per it's determination. The following are, but not all, reasons for void of warranty.

    Stave shells are fragile and items are not covered under warranty if subjected to abuse, or mishandling, which may include, but not limited to the item being dropped, improperly stored, subject to water or heat damage, or placed under excessive weight.

    Any items purchased "unfinished" and not properly sealed and/or finished in a reasonable time will subject the item to changes in humidity that could cause the shell to crack or fail. Upon inspection, this could be considered mishandling may viod this warranty.

    Stave shells are constructed from solid wood and in an unfinished state could shrink or expand due to changes in humidity. Shells are shipped to exact deminsions, sealed in a plastic bag and into your care where it should remain until ready to finish. A shell that shows a change in diameter is not cause for a warranty claim.

     



  • Return Policy
  • Because this is a custom order business, the return policy is as follows;
    Items purchased from the daVille Drumworks "in stock" store must be returned within 30 days of the received date in the original sale condition. Return items must be complete in the original box and packaging with all accessories if any. Items need to show absolutely no signs of alterations, use, abuse, or marks, whereas the item can be resold in same condition in which you received it. There will be a 15% re-stocking deducted from your purchase amount.

    Special/Custom orders are non-refundable and not eligible for return.
    You are responsible for all merchandise until it safely reaches our location. You should double check all packaging and insure your shipment for the full amount of your original purchase. We are not responsible for any damaged, lost, stolen, or missing items. Use a reputable shipping carrier and keep your tracking number until you have a delivery confirmation.  You are responsible for any shipping claims if there is a problem with your return shipment.
    Refunds on purchases will be credited to your account within 72 hours of receipt of the return minus the original shipping cost.


  • Store Hours
  • Business hours are Monday through Friday 9am to 6 pm EST.



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